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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cherl Marable

Cherl Marable

January 21, 2025

5  out of  5
rating by Cherl Marable
"Sarah was very helpful and kind. Saved me $60"
We responded:
"Thank you, Cherl, for sharing your experience! I'm happy to know that Sarah was helpful and kind, and that she was able to help you save. If you need further assistance, feel free to reach out to our office."
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foof cat

January 17, 2025

5  out of  5
rating by foof cat
"I called State Farm because I needed a copy of my declaration pages emailed to me. I had to leave a message to be called back. Margaret called me back, she was very friendly, and asked what she could help me with. I told her what I needed, and she took care of me in a matter of minutes. I love State Farm."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Margaret was able to assist you quickly and with a friendly touch. Your appreciation for State Farm means a lot to us. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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Kelly Webb

January 17, 2025

5  out of  5
rating by Kelly Webb
"Excellent experience working with Sarah! She truly worked hard to do what was best for me and made sure I understood everything. Very quick and easy, can’t say enough good things!"
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm glad to hear that Sarah provided you with such a positive experience. It's fantastic to know she made everything clear and easy for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Mathis Milei

January 17, 2025

5  out of  5
rating by Mathis Milei
"Sarah was very polite, friendly, and professional! Great experience!"
We responded:
"Thank you for sharing your positive experience with us, Mathis! I'm delighted to hear that Sarah provided you with such polite, friendly, and professional service. We're grateful for your feedback and look forward to assisting you with any other insurance needs. Feel free to reach out anytime!"
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Darryl Morris

January 17, 2025

5  out of  5
rating by Darryl Morris
"I had the pleasure of speaking with Margaret to add a new vehicle on to my policy. Margaret was very helpful in the process. Margaret showed how to send documents through text, which was very convenient for me. Hats off to Margaret, such a wonderful job."
We responded:
"Darryl, thanks for sharing your experience! I'm happy to hear that Margaret was able to assist you with adding a new vehicle to your policy and that she made the process convenient by showing you how to send documents through text. We truly appreciate her dedication and are grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Cee Dee

January 14, 2025

5  out of  5
rating by Cee Dee
"Ms Latreese was very professional, really good help and well spoken. She really helped me out a lot and she goes above and beyond. She really understands and gets the customers."
We responded:
"Cee Dee, thank you for your kind words! I'm glad to hear that Latreese provided you with professional and helpful service. She truly understands our customers and always goes above and beyond. If you need any further assistance, feel free to reach out. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Karen Ramey

January 10, 2025

5  out of  5
rating by Karen Ramey
"Nicole at Julie Whitaker State Farm is professional, warm, friendly and efficient. I’m so glad I called today and appreciate her excellent help!"
We responded:
"Thank you, Karen, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jay, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Sean O'Brien

January 8, 2025

5  out of  5
rating by Sean O'Brien
"Sarah was tremendous! Couldn’t speak over the phone while at work and was able to answer all questions I had over text!"
We responded:
"Thank you, Sean, for sharing your experience! I'm glad Sarah was able to assist you effectively through text while you were at work. It's wonderful to know that our team can provide the support you need in a way that fits your schedule. If you have any more questions or need further assistance, feel free to reach out anytime."
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Charles Holloway

January 8, 2025

5  out of  5
rating by Charles Holloway
"I’ve been with this agency for well over a decade at this same office and never have I been disappointed. My families needs as it relates to insurance are always meet with action orientation. Nicole is always a pleasure to work with, very efficient, knowledgeable and responsive. Thanks"
We responded:
"Thank you, Charles, for your loyalty and for sharing your positive experience with us over the years. I'm delighted to know that Nicole has been efficient, knowledgeable, and responsive in meeting your family's insurance needs. Your satisfaction is our priority, and we're always here to assist you with any future needs or questions. Feel free to reach out anytime!"
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Kimberly Surber

January 8, 2025

5  out of  5
rating by Kimberly Surber
"Latreese is great and very respectful helped me alot I truly recommend doing business with her"
We responded:
"Thank you, Kimberly, for your wonderful review! I'm so happy to hear that Latreese was able to assist you effectively and respectfully. Your recommendation means a lot to us."
Profile photo of Vei Stanley

Vei Stanley

January 7, 2025

5  out of  5
rating by Vei Stanley
"Tina always assists PoE in a timely fashion. It's nice to know you will always get a response."
We responded:
"Thank you, Vei, for your wonderful feedback! I'm delighted to know that Tina consistently provides timely assistance. It's important to us that you always receive a prompt response. If you ever need further assistance, feel free to reach out. We're here to help!"
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Donny Preval

January 7, 2025

5  out of  5
rating by Donny Preval
"I highly recommend Chris. He was knowledgeable, attentive, and made finding the right answers to my questions easy. Great service!"
We responded:
"Thank you, Donny, for your fantastic review! I'm delighted to hear that Chris was able to assist you with such knowledge and attentiveness. It's wonderful to know that he made finding the right answers easy for you. We're grateful for your recommendation and are here to help with any future questions or needs you may have."
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Gail Meeks

January 6, 2025

5  out of  5
rating by Gail Meeks
"ery helpful"
We responded:
"Thank you, Gail, for your feedback! I'm glad you found our service helpful. "
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Cathryn

December 27, 2024

5  out of  5
rating by Cathryn
"Latreese was very helpful with making adjustments to my policies and processing my billing changes."
We responded:
"Thank you, Cathryn! I'm happy to know that Latreese was able to assist you with your policy adjustments and billing changes. It's great to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
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john willis

December 24, 2024

5  out of  5
rating by john willis
"Sarah was great with helping me get my policy set up"
We responded:
"Thank you, John! I'm glad to hear that Sarah was able to assist you with setting up your policy. We appreciate your feedback and are here to help with any future needs or questions you might have. Feel free to reach out anytime!"
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Aaron Acevedo

December 19, 2024

5  out of  5
rating by Aaron Acevedo
"Margaret was great help today. It was a very quick and efficient phone call. One of the best agents at StateFarm!"
We responded:
"I'm thrilled to hear that you had a positive experience with Margaret, Aaron! It's wonderful to know she was able to assist you promptly and effectively. Thank you for your feedback; we're always here to help with any future needs!"
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Tracy Surratt

December 18, 2024

5  out of  5
rating by Tracy Surratt
"Tina was beyond helpful and patient!! Thank you Tina for all your assistance and support!!"
We responded:
"Thank you, Tracy, for sharing your experience! I'm so glad to hear that Tina was able to provide you with the assistance and support you need. Her dedication to helping our customers is truly appreciated. "
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Diane Carter

December 17, 2024

5  out of  5
rating by Diane Carter
"Sarah was fantastic and i was very pleased and appreciative of her patience, understanding of what I wanted and followed through. Glad i was referred to State Farm and will definitely keep her in mind if I know of anyone needing or wanting to make a change. Great customer service"
We responded:
"Thank you, Diane! I'm so happy to hear about your positive experience with Sarah. Her patience and understanding truly make a difference, and I'm glad she could assist you effectively. We appreciate your kind words and your willingness to refer others to us. If you ever have any questions or need further assistance, feel free to reach out!"
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Nikki Lin

December 11, 2024

5  out of  5
rating by Nikki Lin
"I had a fantastic experience working with Tina Snow! She was incredibly professional, attentive, and efficient in handling my request. Tina went above and beyond to ensure everything was taken care of promptly, and her excellent customer service truly stood out. I highly recommend her and the agency for their dedication and quality service."
We responded:
"Thank you, Nikki, for sharing your experience! I'm happy to know that Tina made a positive impact and that you felt well taken care of. Your recommendation means a lot, and I'm always here to assist whenever you need."
Profile photo of Eugene Brown

Eugene Brown

December 6, 2024

5  out of  5
rating by Eugene Brown
"Tina was amazing!!!!! She always come through and gives us great services."
We responded:
"Hey Eugene, Thanks for the awesome review! I'm glad to hear Tina was amazing. We're grateful to have her on our team. If you need anything else, feel free to reach out. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Ms G

December 6, 2024

5  out of  5
rating by Ms G
"Chris is amazing!!! Answered my concerns right away. I love my State Farm agency!!! They are amazing!!!!"
We responded:
"Margaret is indeed fantastic! I'm so glad she could address your concerns promptly. We truly appreciate your kind words about our agency. If you ever need anything else, we're here to help!"
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Jason Randall

December 4, 2024

5  out of  5
rating by Jason Randall
"Great experience with Margaret today. She followed up promptly and made sure I was good to go. I've done business with Julie Whitaker for many years. Always the best Thanks"
We responded:
"Jason, thank you for your kind words! I'm glad Margaret could assist you promptly and ensure everything was in order. It's wonderful to know you've had such positive experiences with our office over the years. We're always here to help with any future needs!"
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Cliff Haynes

December 4, 2024

5  out of  5
rating by Cliff Haynes
"pleasant and easy like it should be, thanks"
We responded:
"I'm glad you found the experience pleasant and easy, Cliff! We always aim to make things as smooth as possible for our clients. Thanks for the positive feedback!"
Profile photo of Jenny P

Jenny P

December 3, 2024

5  out of  5
rating by Jenny P
"Nicole Payne provided exceptional service."
We responded:
"Thank you, Jenny, for your wonderful feedback! I'm glad to hear that Nicole provided you with exceptional service. We appreciate your support and look forward to assisting you with any other insurance needs."
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Margo Asay

December 3, 2024

5  out of  5
rating by Margo Asay
"Always helpful, knowledgeable and willing to help.Thanks Chris for answering all my questions!"
We responded:
"Margo, thank you for your wonderful review! We're glad to know that Chris was able to assist you with all your questions. Our team is always here to provide knowledgeable and helpful service. If you need anything else, don't hesitate to reach out!"