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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Childers

Don Childers

June 13, 2025

5  out of  5
rating by Don Childers
"Margaret was extremely helpful - called 5 min before closing time (oversight on my part) and she never rushed the call. She took the time to help me with my questions and I sincerely appreciate her patience. Great customer support."
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Patricia Wilkins

June 10, 2025

5  out of  5
rating by Patricia Wilkins
"This morning my representative was very patient with answering all questions I asked our conversation was so understanding, State Farm she was Awesome! Thank you"
We responded:
"Thank you, Patricia! I'm happy to hear that your representative provided such a patient and understanding experience. Our team is dedicated to offering awesome service, and it's great to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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Kermit Gwathmey

June 10, 2025

5  out of  5
rating by Kermit Gwathmey
"The young lady that I talked with was very helpful. She was polite and effiecent. And a pleasure to deal with."
We responded:
"Thank you for your review, Kermit! I'm happy to hear that our team member provided you with such helpful and efficient service. It's wonderful to know that your experience was pleasant. If you need anything else, feel free to reach out!"
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Norris Gryder

June 4, 2025

5  out of  5
rating by Norris Gryder
"Clear, concise and complete service. Thanks, Norris Gryder"
We responded:
"Thank you, Norris! I'm happy to hear that you found our service clear and complete."
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Melissa Metzger

June 2, 2025

5  out of  5
rating by Melissa Metzger
"Tina was wonderful! She provided the best customer service -quick and efficient!"
We responded:
"Melissa, thank you for your review! I'm happy to hear that Tina delivered such excellent service. We strive to provide quick and efficient assistance to all our customers. If you need anything else, feel free to reach out!"
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Jake Pharo

May 31, 2025

5  out of  5
rating by Jake Pharo
"I had a pleasure of speaking with Margaret today she was very helpful. Fantastic company to work with. 100% customer service and very fast and efficient 10/10 recommend"
We responded:
"Thank you for your review, Jake! I'm glad to hear that Margaret was able to assist you effectively. We aim to provide fast and efficient service, and it's wonderful to know you had such a positive experience. If you ever need anything else, feel free to reach out!"
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L P

May 30, 2025

5  out of  5
rating by L P
"I've been with Julie Whitaker's office for more than 20 years. She and her staff have always been top notch."
We responded:
"Thank you, L P, for your loyalty and kind words! I'm so happy to know that you’ve had such a positive experience with our office over the years. We truly value your trust and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Joyce Keenan

May 30, 2025

5  out of  5
rating by Joyce Keenan
"Nicole is always accommodating and gets the job done, always very courteous."
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Nicole has been accommodating and courteous. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. Let us know if we can assist with anything else!"
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William Johnson Jr

May 30, 2025

5  out of  5
rating by William Johnson Jr
"Latreese was very helpful and respectful and courteous."
We responded:
"Thank you for taking the time to leave us a review, William. We love hearing feedback."
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Carla Tucker

May 29, 2025

5  out of  5
rating by Carla Tucker
"Mrs. Sarah from State Farm was awesome. She was extremely helpful and was able to get me straight with car insurance"
We responded:
"Hey, Carla! Thanks so much for letting us know that Sarah was able to help you get set up with your car insurance smoothly. She works hard to make sure everything is clear and straightforward for our customers. We appreciate you sharing your support for our Mechanicsville team!"
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J. Boyd

May 28, 2025

5  out of  5
rating by J. Boyd
"They provided very fast and experienced service!"
We responded:
"Thank you for your feedback! I'm glad to know you appreciated the quick and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out."
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Beckie Hoff

May 28, 2025

5  out of  5
rating by Beckie Hoff
"Nichole Payne was very helpful, we gave her the information that she needed and she got the job done in the matter of minutes.."
We responded:
"Thank you, Beckie, for sharing your experience! I'm glad to hear that Nichole was able to assist you efficiently. We appreciate your feedback and are here for any future needs or questions you may have."
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fred siewers

May 27, 2025

5  out of  5
rating by fred siewers
"Sarah was extremely helpful"
We responded:
"Thank you, Fred, for the fantastic rating! I'm glad you're satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Jill Rose

May 21, 2025

5  out of  5
rating by Jill Rose
"I have several different policies with State Farm/Julie Whitaker. I am always so pleased how prompt and efficient they are with any of my requests. I would especially like to thank Chris Lyszyk who has helped me many times, walking this "79" through various changes and additions to my policies He is professional, knowledgeable, just plain and simple, a nice guy. I referred my Granddaughter for her insurance needs to State Farm, Julie Whitaker. Thank you once again for your competent service."
We responded:
"Thank you, Jill, for sharing your experience with our office! We're happy to know that our team's promptness and efficiency have met your expectations. Chris will be delighted to hear your kind words about his professionalism and assistance. Your referral of your granddaughter is greatly appreciated, and we're here for any further insurance needs you may have. Thank you for your continued business with us!"
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Pamela Hart

May 21, 2025

5  out of  5
rating by Pamela Hart
"I had nothing but great experiences with State Farm. I was impressed with Latreese professionalism and customer service. I felt like she went that extra mile for me and she took time to help me."
We responded:
"Thank you for taking the time to leave us a review, Julie. Our State Farm office in Mechanicsville would be nothing without policyholders like you!"
Profile photo of Amanda Lewis

Amanda Lewis

May 20, 2025

5  out of  5
rating by Amanda Lewis
"I spoke with Latreese Today, who was very helpful, very easy and friendly to talk with, and made everything easier to understand. I enjoyed having contacted my local office and receiving such nice and warm energy from Latreese."
We responded:
"Amanda, thank you for your wonderful review! I'm happy to hear that Sarah was able to assist you so effectively. Her friendliness and ease to work with are qualities we truly value in our team. If you ever need further assistance, don't hesitate to reach out. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Tracy Hamill

May 16, 2025

5  out of  5
rating by Tracy Hamill
"I called in with questions on my account and Nicole was a great help to me. She was polite and offered suggestions and I was very pleased. This is why I love State Farm. Thanks Nicole for the great service."
We responded:
"Tracy, we’re glad to hear how Nicole was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Profile photo of Dave Shoaf

Dave Shoaf

May 14, 2025

4  out of  5
rating by Dave Shoaf
"Needed to change installers for windshield and their office got it taken care of"
We responded:
"Thank you, Dave, for sharing your experience! I'm glad our office could assist with changing the windshield installers for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Deborah McDaniel

May 14, 2025

5  out of  5
rating by Deborah McDaniel
"Nicole, was excellent and helped me out with no problem. Thank you for all your help today."
We responded:
"Thank you, Deborah, for sharing your experience! I'm glad to hear that Nicole was able to assist you so effectively. We're grateful to have her as part of our team. If you need any further assistance, please feel free to reach out to our office."
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matthew field

May 14, 2025

5  out of  5
rating by matthew field
"I had a super busy schedule and Nicole was super helpful working around that with great communication. This office makes it quick and easy to due business with with great pricing."
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad Nicole could accommodate your busy schedule and provide excellent communication. It's wonderful to know that our office made the process quick and easy for you, along with offering great pricing. If you need any further assistance, feel free to reach out!"
Profile photo of Lindsey Booth

Lindsey Booth

May 13, 2025

5  out of  5
rating by Lindsey Booth
"Thanks Latreese for helping me get my new car insurance today ! She did such a great job and the process was very easy !"
We responded:
"Thank you, Lindsey! I'm happy to hear that Latreese made the process of getting your new insurance easy and efficient. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Profile photo of Cindy Lockemy

Cindy Lockemy

May 13, 2025

5  out of  5
rating by Cindy Lockemy
"Latreese was extremely helpful. I originally thought I needed to speak with someone else and Latreese asked me what I needed. When I told her she said she would be glad to take care of it and she did! Very polite and professional!"
We responded:
"Thank you, Cindy, for sharing your experience! I'm happy to hear that Latreese was able to assist you with such professionalism and care. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Corey

Corey

May 9, 2025

5  out of  5
rating by Corey
"Had to call in today and make a change to my policy. Tina Snow provided great customer service and handled everything with ease. She's a real asset to your team!"
We responded:
"Thank you, Corey, for sharing your experience! I'm glad to hear that Tina was able to assist you efficiently with your policy change. She truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bilal Ahmed

May 8, 2025

5  out of  5
rating by Bilal Ahmed
"Margaret was fantastic and very helpful."
We responded:
"Thank you, Bilal, for sharing your positive experience! I'm happy to hear that Margaret was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Bilal Ahmed

Bilal Ahmed

May 8, 2025

5  out of  5
rating by Bilal Ahmed
"My experience with Julie Whitaker agency has been an absolute pleasure and the person who made this happen is Latrese Minor prior to selecting the agency Ms. Minor was a huge help in providing me the information I needed to make an inform decision. Kudos, for having such a awesome employee on your team."
We responded:
"Thank you, Bilal, for taking the time to leave a shoutout for Latreese. It makes our day hearing about how we were able to help wonderful customers like you with finding the right coverage. We look forward to continuing our relationship!"