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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Warda

Patricia Warda

December 18, 2025

5  out of  5
rating by Patricia Warda
"Nov. 26, 2025 we had a meeting set up with Latreese to go over our yearly State Farm declaration. My husband and I were both blown away that State Farm did yearly updates with their clients which is a great help to us in knowing what we have or needed. We had been with our previous State Farm agent in Manassas VA for over 30yrs. We NEVER sat down nor received phone calls with him to discuss any options in those 30yrs, so this really shocked us. Latreese was very professional in her presentation to us and had mentioned a few things we could do to prepare for our future. We were so pleased with Latreese and State Farm Insurance with Julie Whitaker. I never knew State Farm went far and beyond the expectation for our insurance coverage. We will never change this State Farm location. Thank you again Latreese for helping us view the future and prepare for our retirement. You are such an asset to State Farm and now us as well. Thanks again"
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Terry Bohannon

December 18, 2025

5  out of  5
rating by Terry Bohannon
"Very professional and friendly. Was able to help me solve my issue with ease. I was very pleased with her help. I would hire her myself if I had a company of my own."
We responded:
"Thank you for the five-stars, Terry! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Akhtar Ansari

December 17, 2025

5  out of  5
rating by Akhtar Ansari
"Margaret is very nice lady."
We responded:
"Thank you, Akhtar! I'm happy to hear that Margaret made a positive impression on you. Our team is dedicated to providing excellent service. If there's anything else we can assist you with, feel free to reach out!"
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Vernell Dickerson

December 17, 2025

4  out of  5
rating by Vernell Dickerson
"Great customer service"
We responded:
"Hey Vernell, Thanks for the awesome review! I'm so happy to hear that Latreese has been courteous and knowledgeable. We appreciate your feedback and look forward to continuing to serve you! - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Rick Heinig

December 17, 2025

5  out of  5
rating by Rick Heinig
"I called to transfer insurance on a new vehicle and Tina went above and beyond to help me out. Thanks State Farm"
We responded:
"Rick, thank you for your feedback! I'm happy to hear that Tina provided exceptional assistance with your insurance transfer. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Micky Brown

December 16, 2025

5  out of  5
rating by Micky Brown
"The representative understood the issue and expediently addressed and closed the issue."
We responded:
"Thank you, Micky! I'm glad to hear that our team was able to understand and resolve your issue quickly. We always aim to provide efficient service. If you have any more questions or need assistance, feel free to reach out!"
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June Bergeron

December 15, 2025

5  out of  5
rating by June Bergeron
"Margaret was extremely helpful in changing my payment option so our insurance bill could be split between co-owners. Very pleasant as always 😊"
We responded:
"Thank you, June! I'm happy to hear that Margaret was able to assist you with adjusting your payment option. We strive to make your experience as pleasant as possible. If there's anything else we can do for you, just let us know!"
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Lachelle Williams

December 12, 2025

5  out of  5
rating by Lachelle Williams
"Latreese was very heloful she always help me with any questions and concerns. ."
We responded:
"Thank you for taking the time to leave us a review, Lachelle! We appreciate it."
Profile photo of Hernesto Diaz

Hernesto Diaz

December 12, 2025

5  out of  5
rating by Hernesto Diaz
"I’m glad i went from General motor which did not full coverage my stolen car after 3 months ,so far so good with state farm ,very amazing service and friendly ,so happy to be part of state farm !Nicole and Margaret ,today but the entire team is amazingly good ."
We responded:
"Thank you, Hernesto, for sharing your experience! I'm happy to hear that you're satisfied with our service and that Nicole and Margaret, along with the rest of the team, have made a positive impact. We're here to assist you with any questions or needs you may have in the future. Welcome to the State Farm family!"
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Linwood Dabbs

December 12, 2025

5  out of  5
rating by Linwood Dabbs
"Your service was excellent"
We responded:
"Thank you, Linwood, for your feedback! I'm happy you found our service excellent. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Erwin Mosby

December 12, 2025

5  out of  5
rating by Erwin Mosby
"What’s needed in today’s world Great customer service!!! Thank you !!!"
We responded:
"Thank you, Erwin! I'm happy to know you appreciated our customer service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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James Choffel

December 10, 2025

5  out of  5
rating by James Choffel
"Nicole was very helpful adding my son to my insurance."
We responded:
"Thank you, James! I'm happy to hear that Nicole was able to assist you with adding your son to your insurance. Our team is dedicated to providing excellent service. If there's anything else you need, feel free to reach out!"
Profile photo of Kirk Carico sr

Kirk Carico sr

December 10, 2025

5  out of  5
rating by Kirk Carico sr
"Margaret was very Professional and Kind when processing my payment.It’s employees like these that make a Company Valuable"
We responded:
"Thank you for your feedback, Kirk! I'm happy to hear that Margaret provided such professional and kind service during your payment process. We truly value team members like her who contribute to our commitment to excellent service. If you ever need anything else, feel free to reach out!"
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Wendy Kelley

December 9, 2025

5  out of  5
rating by Wendy Kelley
"Extremely helpful"
We responded:
"Thank you for your review, Wendy! I'm happy you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Sharon Gathercole

December 8, 2025

5  out of  5
rating by Sharon Gathercole
"Margaret helped me and she was very professional and helpful."
We responded:
"Thank you, Sharon! I'm happy to hear that Margaret provided you with professional and helpful service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Profile photo of James M Alston

James M Alston

December 8, 2025

5  out of  5
rating by James M Alston
"Beautiful personality and product knowledgeable. Thank You"
We responded:
"Hey James! Thanks for the awesome review. We’re glad you felt welcomed and appreciated your visit. It’s great to know you’re happy with the price and your car coverage!"
Profile photo of Ray Smith

Ray Smith

December 5, 2025

5  out of  5
rating by Ray Smith
"Nicole, was very helpful and knowledgeable."
We responded:
"Thank you, Ray! I'm happy to hear that Nicole was able to assist you with her expertise. Our team is dedicated to providing knowledgeable service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Barbara Bell

Barbara Bell

December 4, 2025

5  out of  5
rating by Barbara Bell
"State Farm Julie Whitaker in Mechanicsville, they have been helpful and friendly anytime I stop by for questions or just to pay my premium. Latreese Minor took the time to sit with me and call claims dept while I was there. She was patient, friendly and helped me tremendously. She made sure all of my questions were answered."
We responded:
"Thank you for your review, Barbara! I'm glad to hear that you've consistently had positive experiences with our office. Margaret is indeed a valuable part of our team, and I'm happy she was able to assist you so well. If you ever need anything else, feel free to reach out!"
Profile photo of Deborah George

Deborah George

December 3, 2025

5  out of  5
rating by Deborah George
"Always available to help any issue you may have. Especially when you call the office. You get a human being, not a robot."
We responded:
"Thank you, Deborah! I'm happy to know you appreciate the personal touch we strive to provide. It's important to us that you always feel supported and heard. If there's anything else you need, just give us a call!"
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Mama24 Jackson

December 3, 2025

5  out of  5
rating by Mama24 Jackson
"Tina is great!"
We responded:
"Thank you for sharing this! I'm happy to hear that Tina provided you with such a great experience. Our team is dedicated to offering excellent service. If you need anything else, feel free to reach out!"
Profile photo of Sandy Dellinger

Sandy Dellinger

December 3, 2025

5  out of  5
rating by Sandy Dellinger
"Andrew made transferring my insurance policy to my new car so simple. Thank you!"
We responded:
"Thank you, Sandy! I'm happy to hear that Andrew made the process of transferring your insurance policy to your new car easy. We appreciate your feedback and are here to help with any other needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Jerome Coles

Jerome Coles

December 2, 2025

5  out of  5
rating by Jerome Coles
"Very pleasant person to talk to"
We responded:
"Thank you, Jerome! I'm happy you had a positive experience with our office. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Faye Archer

Faye Archer

December 2, 2025

5  out of  5
rating by Faye Archer
"Nicole was extremely helpful and very polite. She knew what needed to be done and handled my request in a timely fashion. Thanks"
We responded:
"Thank you, Faye! I'm happy to hear that Nicole was able to assist you efficiently and with courtesy. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If there's anything else we can do for you, just let us know!"
Profile photo of Blake

Blake

December 1, 2025

5  out of  5
rating by Blake
"I had to call today over an issue I had with my information for my insurance, the kind lady Margaret was very quick to help me resolve the issue. She was kind, understanding and helpful making my experience so much better. Very professional. Thanks!"
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that Margaret was able to assist you quickly and professionally. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Amelia Temple

Amelia Temple

December 1, 2025

5  out of  5
rating by Amelia Temple
"Yes, good morning I called to make my payment this morning and I spoke to Latreese Very pleasant young lady she very helpful. She made my payment and asked me. Did I need anything else? I appreciate her taking and enjoy talking her."
We responded:
"Thank you for your review Amelia!"