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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HL

March 2, 2026

5  out of  5
rating by HL
"Sarah was amazing! I called to get a quote, and she was so helpful in explaining every detail of the policy. For each question I had, she was patient, knowledgeable, and efficient! I was extremely grateful and happy to call back to switch my insurance to State Farm. Thank you so much, Sarah!"
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Jim Connolley

March 2, 2026

1  out of  5
rating by Jim Connolley
"Steer clear of this office and State Farm in general. I just switch my homeowners and auto to them only to learn that my only support options are text back and forth with their national office. Finally reached the local office this morning and they told me to get on a text chat if I needed help. Be warned!"
We responded:
"I’m sorry to hear about your frustration; that’s not the experience we want anyone to have with our office or with State Farm. Your concern was related to setting up Drive Safe & Save. Our team connected you directly with Technical Support and stayed on the line to help. They followed up via text as part of their process, which I understand may not have been your preferred method. When we reviewed your account, it does show that Drive Safe & Save is successfully set up. We also left you a voicemail yesterday so we could talk through everything. We’re always available by phone or in person, and we’re more than happy to meet face-to-face if that’s easier. We’d truly appreciate the opportunity to connect and make sure you feel fully supported."
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Anne Materna

February 27, 2026

5  out of  5
rating by Anne Materna
"Margret at Julie Whitaker’s State Farm is phenomenal! Very helpful, professional and a pleasure to speak with!"
We responded:
"Thank you, Anne! I'm happy to hear that Margaret provided you with such helpful and professional service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Ken Blackwell

February 19, 2026

5  out of  5
rating by Ken Blackwell
"Tina Snow was on her game in setting me up with a policy for a vehicle I recently purchased."
We responded:
"Ken, thank you for your review! I'm happy to hear that Margaret was able to assist you with your claim. Our team is dedicated to providing helpful and informative service. Let us know if you need anything else!"
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bianca cabrera

February 19, 2026

5  out of  5
rating by bianca cabrera
"Amazing customer service. Latreese, she went 125% to help me solve my problem. I couldn't ask for a better agent. If you are looking for great service please ask for her! Thank you so much."
We responded:
"Bianca, thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Latreese. She truly goes above and beyond to assist our customers. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Corie Gillespie

February 19, 2026

5  out of  5
rating by Corie Gillespie
"Excellent experience from the start! Sarah was wonderful in assisting us with our needs! I would definitely recommend!!"
We responded:
"Corie, I'm glad Sarah provided such great assistance. Your recommendation is truly appreciated. Let us know if there's anything else we can do for you!"
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Kat B

February 13, 2026

5  out of  5
rating by Kat B
"I always have a great experience dealing with Chris. He is so competent and fast resolving my problems. Thank you, Chris, for always taking care of the customers."
We responded:
"Thank you, Kat! I'm happy to hear about your positive experiences with Chris. He's dedicated to providing excellent service and ensuring our customers are well taken care of. If you ever need anything else, feel free to reach out!"
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Linda Mitterer

February 10, 2026

5  out of  5
rating by Linda Mitterer
"Margaret was very professional and mindful of my needs. I was happy to talk to her. Thank you"
We responded:
"Linda, thank you for taking the time out of your day to leave us a review! We love hearing about how Ashley provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Vuyanati Leovigildo Holomisa

February 5, 2026

5  out of  5
rating by Vuyanati Leovigildo Holomisa
"They are very efficient and have a quick turnaround time, 100% satisfied and would recommend them to anyone."
We responded:
"Thank you, Vuyanati, for your fantastic feedback! I'm happy to know that our efficiency and quick service met your expectations. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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David Pounders

February 4, 2026

5  out of  5
rating by David Pounders
"Tina Snow provided great customer support."
We responded:
"David, thank you for sharing your feedback! I'm happy to hear that Tina provided you with excellent customer support. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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William Brooks

February 4, 2026

5  out of  5
rating by William Brooks
"Chris really helped us out."
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Cliff Tyler

February 1, 2026

5  out of  5
rating by Cliff Tyler
"Latreese is fantastic! Throughout my numerous years with State Farm she has been extremely trustworthy, ethical, honest, responsible and accountable. She always researches and resolves issues that may arise. She provides excellent customer service!"
We responded:
"Cliff, thank you for your wonderful feedback! I'm delighted to hear about your positive experience with Latreese. Her dedication to providing exceptional service and resolving any issues is truly appreciated. If you ever need anything else, feel free to reach out!"
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Mary Shelton

January 30, 2026

5  out of  5
rating by Mary Shelton
"Lauren was fantastic, she worked with in every way. Answer all my questions. I would recommend her hightly."
We responded:
"Thank you for your review, Mary! I'm happy to hear that Lauren provided you with such excellent service and answered all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Karl Corley

January 29, 2026

5  out of  5
rating by Karl Corley
"Marlene helped me access my account when some technology prevented me from changing my password by calling several co-workers not available in the office. She was very patient today and knowledgeable."
We responded:
"Thank you, Karl! I'm happy to hear that our office was able to assist you with accessing your account. Our patience and knowledge are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out!"
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Karen Hamm

January 23, 2026

4  out of  5
rating by Karen Hamm
"I just needed a copy of my policy, which was emailed to me very quickly."
We responded:
"Thank you, Karen! I'm happy to know that you received your policy copy quickly. If there's anything else you need or any questions you have, feel free to reach out. We're here to help!"
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Rick

January 16, 2026

5  out of  5
rating by Rick
"Called in when we traded for a new vehicle. Quick service and I received the new Insurance Card within minutes via e-mail. Great Job!!"
We responded:
"Hey Rick! Thanks for letting us know about your experience. We’re happy to hear that getting your new auto coverage set up and receiving your insurance card was quick and easy. We appreciate you trusting us with your coverage and are here if you need anything else."
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Pam Boardwine

January 15, 2026

5  out of  5
rating by Pam Boardwine
"Thanks Latreese for all the help you gave me today. You went above and beyond."
We responded:
"Thank you, Pam, for your wonderful feedback! I'm delighted to hear that you found our assistance helpful! Please feel free to reach out if you have any more questions or insurance needs in the future! - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Cathy Dabney

January 15, 2026

5  out of  5
rating by Cathy Dabney
"Very knowledgeable, very friendly and quickly resolved the issue. Thanks for good customer service"
We responded:
"Thank you, Cathy! I'm happy to hear that you found our team knowledgeable and friendly. It's great to know we could quickly resolve your issue. We appreciate your feedback and are here for any future needs you might have!"
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nigel williams

January 15, 2026

5  out of  5
rating by nigel williams
"Had an fantastic experience with Shannon today who made my call extremely smooth and efficient and she seemed genuinely happy to assist me with my needs."
We responded:
"Nigel, thank you for sharing your experience! I'm glad Shannon was able to make your call smooth and efficient. Our team is dedicated to providing genuine and helpful service. If you need anything else, feel free to reach out!"
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J. Boyd

January 15, 2026

5  out of  5
rating by J. Boyd
"Tina provided very fast and experienced service!"
We responded:
"Thank you for your feedback! I'm glad to know you appreciated the quick and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out."
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thomas jordan

January 14, 2026

5  out of  5
rating by thomas jordan
"Margaret was a joy to work with. Solved my issue on the spot. Very personable and an asset to State Farm."
We responded:
"Thank you, Thomas! I'm happy to hear that Margaret was able to assist you so effectively. Her personable approach truly makes a difference, and we're glad to have her on our team. If you need anything else, feel free to reach out!"
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marcus kenney

January 12, 2026

5  out of  5
rating by marcus kenney
"Nicole Payne with customer relations Was a great help to my needs. Thank you again!"
We responded:
"Marcus, thank you for your feedback! I'm happy to hear that Nicole was able to assist you effectively. We appreciate your support and are here if you need anything else in the future!"
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Meagan Sugg

January 12, 2026

5  out of  5
rating by Meagan Sugg
"Julie and her team are amazing to work with! I worked with Latreese Minor today and she was able to get everything I needed in a time crunch! Very appreciative of all their help over the years!"
We responded:
"Thank you, Meagan! I'm happy to hear that Latreese and the team were able to assist you promptly. We truly appreciate your continued support over the years. If you ever need anything else, just let us know!"
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Sheryl Rodriguez Childs

January 12, 2026

5  out of  5
rating by Sheryl Rodriguez Childs
"Thank you, Shannon! Thank you! As always your efficiency assisting me is greatly appreciated. It was mypleasure being able to get things accomplished with you. Thank you! I hope you have a productive and unstresful week & enjoy your weekend!"
We responded:
"Thank you, Sheryl. I'm happy Nicole could assist you efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Debbie Lambert

January 9, 2026

5  out of  5
rating by Debbie Lambert
"Margaret has always been helpful and Friendly...when I come in to pay my bill.and answers any questions I might have..."
We responded:
"Thanks for the kind words, Debbie! We’re happy to hear Robin was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"