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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

teresa mason

September 9, 2023

5  out of  5 rating by teresa mason
"I was more than pleased with the customer service I received from Tina Snow on 09/08/23... She was professional, courteous, and amazingly quick in her responses. Thank you so much!"

Mike Bowes

September 8, 2023

5  out of  5 rating by Mike Bowes
"Latreese was friendly and answered my questions quickly and thoroughly."

Bintang Bright

September 7, 2023

5  out of  5 rating by Bintang Bright
"Tina was great help with my business account needs. Thank you!"

Crystal Spicer

September 7, 2023

5  out of  5 rating by Crystal Spicer
"Taylor H. Is AMAZING! Not only was she incredible to work with when I switched over to State Farm, she went above and beyond when I worked with her to get my dad a new auto policy! She was very quick to respond to emails, texts and phone calls! She is very personable and gets to know her clients. I highly recommend Taylor H. at State Farm!"

Tom DiFruscio

September 6, 2023

5  out of  5 rating by Tom DiFruscio
"Latricces' help with my problem was phenomenal. Very business like but very friendly. She went to great lengths to resolve my problem. She stayed in contact with me at all times. Great job."

Geoff Young

September 1, 2023

5  out of  5 rating by Geoff Young
"Taylor was amazing, professional, and saved me a couple thousand dollars a year."

Erin McDonnell-Jones

September 1, 2023

5  out of  5 rating by Erin McDonnell-Jones
"I switched from a "big name highly publicized" insurance to State Farm Summer 2023. So far, I'm thrilled with the service, feedback, response, and help I've gotten, especially from Sarah Glazebrook. She's kind, thorough, prompt, and patient. I really recommend!"

Ellen Otey

September 1, 2023

5  out of  5 rating by Ellen Otey
"They have specialty car insurance for classic/antique cars that not all other insurance companies provide. They are nice and very helpful when you call in with a question."

dp

August 25, 2023

5  out of  5 rating by dp
"Robin is a big help whenever I call there. Nice, helpful and friendly."

Cliff Dunaway

August 24, 2023

5  out of  5 rating by Cliff Dunaway
"I was having troubling adding a new 2024 vehicle via SF website. Chris Lyszyk explained the issue and took care of my request in an extremely prompt and courteous manner. Thank you, Chris!"

Vaughn Williams

August 23, 2023

5  out of  5 rating by Vaughn Williams
"Overly professional, calming voice and clarity of company policy was outstanding!!! Thank You !!!!"

Roger Thornton

August 21, 2023

5  out of  5 rating by Roger Thornton
"I would like to thank Latreese for being a great help during our crisis.She went above and beyond to help in this situation,over the phone as well as when we came into the office.She provided superior customer service.If we had to rate her service from 1 to 10.She would definitely get a ,10.Its been a pleasure working with her and we greatly appreciate all she did to help us."

Tyler Wade

August 16, 2023

5  out of  5 rating by Tyler Wade
"Latreese was an amazing help in a process that’s incredibly stressful. We were in a car accident where the other driver was at fault and Latreese was always available to answer any questions I had to ensure we got the compensation we felt we deserved. I hope we don’t have to go through the process again but if I do, I’ll have Latreese in my corner."

Tommy Southern

August 11, 2023

5  out of  5 rating by Tommy Southern
"Great place for Insurance"

Alice Petty

August 9, 2023

5  out of  5 rating by Alice Petty
"Robin Williams was very helpful. She explained all of our coverage, and things we may want to consider. She followed up after with information we requested. The visit was well worth our time."

Shelly Hartley

August 8, 2023

5  out of  5 rating by Shelly Hartley
"Latreese continues to provide timely and effective service with her personal touch!"

Tracy Hamill

August 7, 2023

5  out of  5 rating by Tracy Hamill
"I called in with questions on my account and Nicole was a great help to me. She was polite and offered suggestions and I was very pleased. This is why I love State Farm. Thanks Nicole for the great service."

D Stanton

August 7, 2023

5  out of  5 rating by D Stanton
"Latreese provided excellent informatuon regarding my questions about two policies: home owners and auto. Thank you!"

Rasha Tyler

August 3, 2023

5  out of  5 rating by Rasha Tyler
"I like to deal with Latreese whenever I call State Farm Julie Whitaker office. Latreese gives excellent customer service and I can tell that she has a smile on her face. Latreese is willing to go above and beyond when it comes to selling extra products and services that state farm offer. Thank you for your great service.."

Tonia Churchwell

August 3, 2023

5  out of  5 rating by Tonia Churchwell
"Tina provided excellent service to me when I added a vehicle to my account. I appreciated her follow thru and how communicative she was."

David Hanny

August 2, 2023

5  out of  5 rating by David Hanny
"Tina Snow turned my quote around within hours with a competitive rate. I appreciate the great customer service! I have requested the vehicle be added to my policy."

Melinda Greene

August 1, 2023

5  out of  5 rating by Melinda Greene
"I have been a customer of State Farm for over 30 years. I have never been disappointed with the level of service. My agent, Julie Whitaker, and her team are always professional, helpful, and friendly. Today I was assisted by Latreese and she provided excellent customer service as she has over the years."

Mac Kane

August 1, 2023

5  out of  5 rating by Mac Kane
"Julie is an absolute life saver! Highly recommend her & her agencies to anyone!"

Don raikes

July 26, 2023

5  out of  5 rating by Don raikes
"I called Chris to obtain a better understanding regarding my auto insurance rate increases. He did an excellent job of walking me through the details."

Michael R. Hershfield

July 25, 2023

5  out of  5 rating by Michael R. Hershfield
"The customer service I received today was excellent. I initially left a message for the office and received a timely call back. Latreese was very helpful providing the information I needed to get started with filing a claim, even with explaining a new law/regulation that went into effect recently."