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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vuyanati Leovigildo Holomisa

Vuyanati Leovigildo Holomisa

February 5, 2026

5  out of  5
rating by Vuyanati Leovigildo Holomisa
"They are very efficient and have a quick turnaround time, 100% satisfied and would recommend them to anyone."
We responded:
"Thank you, Vuyanati, for your fantastic feedback! I'm happy to know that our efficiency and quick service met your expectations. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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David Pounders

February 4, 2026

5  out of  5
rating by David Pounders
"Tina Snow provided great customer support."
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William Brooks

February 4, 2026

5  out of  5
rating by William Brooks
"Chris really helped us out."
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Cliff Tyler

February 1, 2026

5  out of  5
rating by Cliff Tyler
"Latreese is fantastic! Throughout my numerous years with State Farm she has been extremely trustworthy, ethical, honest, responsible and accountable. She always researches and resolves issues that may arise. She provides excellent customer service!"
We responded:
"Cliff, thank you for your wonderful feedback! I'm delighted to hear about your positive experience with Latreese. Her dedication to providing exceptional service and resolving any issues is truly appreciated. If you ever need anything else, feel free to reach out!"
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Mary Shelton

January 30, 2026

5  out of  5
rating by Mary Shelton
"Lauren was fantastic, she worked with in every way. Answer all my questions. I would recommend her hightly."
We responded:
"Thank you for your review, Mary! I'm happy to hear that Lauren provided you with such excellent service and answered all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Karl Corley

January 29, 2026

5  out of  5
rating by Karl Corley
"Marlene helped me access my account when some technology prevented me from changing my password by calling several co-workers not available in the office. She was very patient today and knowledgeable."
We responded:
"Thank you, Karl! I'm happy to hear that our office was able to assist you with accessing your account. Our patience and knowledge are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out!"
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Karen Hamm

January 23, 2026

4  out of  5
rating by Karen Hamm
"I just needed a copy of my policy, which was emailed to me very quickly."
We responded:
"Thank you, Karen! I'm happy to know that you received your policy copy quickly. If there's anything else you need or any questions you have, feel free to reach out. We're here to help!"
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Rick

January 16, 2026

5  out of  5
rating by Rick
"Called in when we traded for a new vehicle. Quick service and I received the new Insurance Card within minutes via e-mail. Great Job!!"
We responded:
"Hey Rick! Thanks for letting us know about your experience. We’re happy to hear that getting your new auto coverage set up and receiving your insurance card was quick and easy. We appreciate you trusting us with your coverage and are here if you need anything else."
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Pam Boardwine

January 15, 2026

5  out of  5
rating by Pam Boardwine
"Thanks Latreese for all the help you gave me today. You went above and beyond."
We responded:
"Thank you, Pam, for your wonderful feedback! I'm delighted to hear that you found our assistance helpful! Please feel free to reach out if you have any more questions or insurance needs in the future! - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Cathy Dabney

January 15, 2026

5  out of  5
rating by Cathy Dabney
"Very knowledgeable, very friendly and quickly resolved the issue. Thanks for good customer service"
We responded:
"Thank you, Cathy! I'm happy to hear that you found our team knowledgeable and friendly. It's great to know we could quickly resolve your issue. We appreciate your feedback and are here for any future needs you might have!"
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nigel williams

January 15, 2026

5  out of  5
rating by nigel williams
"Had an fantastic experience with Shannon today who made my call extremely smooth and efficient and she seemed genuinely happy to assist me with my needs."
We responded:
"Nigel, thank you for sharing your experience! I'm glad Shannon was able to make your call smooth and efficient. Our team is dedicated to providing genuine and helpful service. If you need anything else, feel free to reach out!"
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J. Boyd

January 15, 2026

5  out of  5
rating by J. Boyd
"Tina provided very fast and experienced service!"
We responded:
"Thank you for your feedback! I'm glad to know you appreciated the quick and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out."
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thomas jordan

January 14, 2026

5  out of  5
rating by thomas jordan
"Margaret was a joy to work with. Solved my issue on the spot. Very personable and an asset to State Farm."
We responded:
"Thank you, Thomas! I'm happy to hear that Margaret was able to assist you so effectively. Her personable approach truly makes a difference, and we're glad to have her on our team. If you need anything else, feel free to reach out!"
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marcus kenney

January 12, 2026

5  out of  5
rating by marcus kenney
"Nicole Payne with customer relations Was a great help to my needs. Thank you again!"
We responded:
"Marcus, thank you for your feedback! I'm happy to hear that Nicole was able to assist you effectively. We appreciate your support and are here if you need anything else in the future!"
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Meagan Sugg

January 12, 2026

5  out of  5
rating by Meagan Sugg
"Julie and her team are amazing to work with! I worked with Latreese Minor today and she was able to get everything I needed in a time crunch! Very appreciative of all their help over the years!"
We responded:
"Thank you, Meagan! I'm happy to hear that Latreese and the team were able to assist you promptly. We truly appreciate your continued support over the years. If you ever need anything else, just let us know!"
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Sheryl Rodriguez Childs

January 12, 2026

5  out of  5
rating by Sheryl Rodriguez Childs
"Thank you, Shannon! Thank you! As always your efficiency assisting me is greatly appreciated. It was mypleasure being able to get things accomplished with you. Thank you! I hope you have a productive and unstresful week & enjoy your weekend!"
We responded:
"Thank you, Sheryl. I'm happy Nicole could assist you efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Debbie Lambert

January 9, 2026

5  out of  5
rating by Debbie Lambert
"Margaret has always been helpful and Friendly...when I come in to pay my bill.and answers any questions I might have..."
We responded:
"Thanks for the kind words, Debbie! We’re happy to hear Robin was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Corey G

January 9, 2026

5  out of  5
rating by Corey G
"Got to love Latreese. Very helpful for all the years that I've known her. The whole staff is beautiful and I wish I could give 500 million stars for every year I've been a customer... no I mean family!"
We responded:
"Corey, thank you for your valuable feedback! I'm pleased to hear that Latreese and our team have been supportive over the years. We truly appreciate having you as part of our family! If there's anything else we can assist you with, please let us know."
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Dallas Lee

January 8, 2026

5  out of  5
rating by Dallas Lee
"Great assistance clarifying language on what was for me a confusing document."
We responded:
"Thank you, Dallas! I'm happy to know that the assistance provided helped clarify the document for you. If you have any more questions or need further help, feel free to reach out anytime. We’re here to help!"
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mark holpe

January 7, 2026

5  out of  5
rating by mark holpe
"Andrew provided an excellent annual insurance and business review!"
We responded:
"Thank you, Mark! I'm happy to hear that Andrew delivered an excellent review of your insurance and business needs. Our team is committed to providing top-notch service, and it's great to know we're meeting your expectations. If there's anything else we can assist you with, feel free to reach out!"
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Allen Phelps

January 6, 2026

5  out of  5
rating by Allen Phelps
"Sarah has been a great help in getting me back to State Farm Insurance. 10/10 would recommend"
We responded:
"Hey Allen! Thank you so much for letting us know that Sarah was able to help you get back to State Farm and make the process simple. We appreciate your recommendation and are happy she could assist with your auto coverage."
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Emily Thomas

January 5, 2026

5  out of  5
rating by Emily Thomas
"Chris Latresse was so helpful! Knowledgeable too. Great experience."
We responded:
"Emily, thank you for your wonderful feedback! I'm glad to hear that Latresse provided you with such a great experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Lia W

Lia W

January 5, 2026

5  out of  5
rating by Lia W
"With Sara’s timely help and acknowledge I quickly switched to State Farm and saved $200 premium. I am very happy with Sarah’s professional manner and she is such kind lady :)"
We responded:
"Thank you for your review, Lia! I'm glad to hear that Sara was able to assist you promptly and help you save on your premium. Her professionalism and kindness are truly valued here. If you have any more questions or need assistance, feel free to reach out!"
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j Keller

January 2, 2026

5  out of  5
rating by j Keller
"Sarah is amazing! She took the time to answer all of our questions and gave us exactly what we were looking for! She’s a true professional and did a great job for us."
We responded:
"Thank you, J Keller! I'm happy to hear that Sarah provided you with the service you were looking for. Our team is dedicated to offering professional and thorough assistance. If you have any more questions or need further help, feel free to reach out!"
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Renee Ancarrow

January 1, 2026

5  out of  5
rating by Renee Ancarrow
"Tina Snow provided excellent service!"
We responded:
"Thank you, Renee! I'm happy to hear that Tina delivered excellent service. Our team is dedicated to providing the best experience possible. If you have any questions or need further assistance, feel free to reach out!"