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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marcus kenney

January 12, 2026

5  out of  5
rating by marcus kenney
"Nicole Payne with customer relations Was a great help to my needs. Thank you again!"
We responded:
"Marcus, thank you for your feedback! I'm happy to hear that Nicole was able to assist you effectively. We appreciate your support and are here if you need anything else in the future!"
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Meagan Sugg

January 12, 2026

5  out of  5
rating by Meagan Sugg
"Julie and her team are amazing to work with! I worked with Latreese Minor today and she was able to get everything I needed in a time crunch! Very appreciative of all their help over the years!"
We responded:
"Thank you, Meagan! I'm happy to hear that Latreese and the team were able to assist you promptly. We truly appreciate your continued support over the years. If you ever need anything else, just let us know!"
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Sheryl Rodriguez Childs

January 12, 2026

5  out of  5
rating by Sheryl Rodriguez Childs
"Thank you, Shannon! Thank you! As always your efficiency assisting me is greatly appreciated. It was mypleasure being able to get things accomplished with you. Thank you! I hope you have a productive and unstresful week & enjoy your weekend!"
We responded:
"Thank you, Sheryl. I'm happy Nicole could assist you efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Debbie Lambert

January 9, 2026

5  out of  5
rating by Debbie Lambert
"Margaret has always been helpful and Friendly...when I come in to pay my bill.and answers any questions I might have..."
We responded:
"Thanks for the kind words, Debbie! We’re happy to hear Robin was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Corey G

January 9, 2026

5  out of  5
rating by Corey G
"Got to love Latreese. Very helpful for all the years that I've known her. The whole staff is beautiful and I wish I could give 500 million stars for every year I've been a customer... no I mean family!"
We responded:
"Corey, thank you for your valuable feedback! I'm pleased to hear that Latreese and our team have been supportive over the years. We truly appreciate having you as part of our family! If there's anything else we can assist you with, please let us know."
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Dallas Lee

January 8, 2026

5  out of  5
rating by Dallas Lee
"Great assistance clarifying language on what was for me a confusing document."
We responded:
"Thank you, Dallas! I'm happy to know that the assistance provided helped clarify the document for you. If you have any more questions or need further help, feel free to reach out anytime. We’re here to help!"
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mark holpe

January 7, 2026

5  out of  5
rating by mark holpe
"Andrew provided an excellent annual insurance and business review!"
We responded:
"Thank you, Mark! I'm happy to hear that Andrew delivered an excellent review of your insurance and business needs. Our team is committed to providing top-notch service, and it's great to know we're meeting your expectations. If there's anything else we can assist you with, feel free to reach out!"
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Allen Phelps

January 6, 2026

5  out of  5
rating by Allen Phelps
"Sarah has been a great help in getting me back to State Farm Insurance. 10/10 would recommend"
We responded:
"Hey Allen! Thank you so much for letting us know that Sarah was able to help you get back to State Farm and make the process simple. We appreciate your recommendation and are happy she could assist with your auto coverage."
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Emily Thomas

January 5, 2026

5  out of  5
rating by Emily Thomas
"Chris Latresse was so helpful! Knowledgeable too. Great experience."
We responded:
"Emily, thank you for your wonderful feedback! I'm glad to hear that Latresse provided you with such a great experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Lia W

January 5, 2026

5  out of  5
rating by Lia W
"With Sara’s timely help and acknowledge I quickly switched to State Farm and saved $200 premium. I am very happy with Sarah’s professional manner and she is such kind lady :)"
We responded:
"Thank you for your review, Lia! I'm glad to hear that Sara was able to assist you promptly and help you save on your premium. Her professionalism and kindness are truly valued here. If you have any more questions or need assistance, feel free to reach out!"
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j Keller

January 2, 2026

5  out of  5
rating by j Keller
"Sarah is amazing! She took the time to answer all of our questions and gave us exactly what we were looking for! She’s a true professional and did a great job for us."
We responded:
"Thank you, J Keller! I'm happy to hear that Sarah provided you with the service you were looking for. Our team is dedicated to offering professional and thorough assistance. If you have any more questions or need further help, feel free to reach out!"
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Renee Ancarrow

January 1, 2026

5  out of  5
rating by Renee Ancarrow
"Tina Snow provided excellent service!"
We responded:
"Thank you, Renee! I'm happy to hear that Tina delivered excellent service. Our team is dedicated to providing the best experience possible. If you have any questions or need further assistance, feel free to reach out!"
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Robin Booth

December 31, 2025

5  out of  5
rating by Robin Booth
"Tina Snow was able to get me a liability insurance policy very quickly and was great at explaining everything. She returned phone calls promptly and was very pleasant!"
We responded:
"Thank you, Robin! I'm happy to hear that Tina was able to assist you efficiently and provide clear explanations. It's wonderful to know she made the process pleasant for you. If you have any more questions or need further assistance, feel free to reach out!"
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sheila cole

December 30, 2025

5  out of  5
rating by sheila cole
"I spoke with Margaret. She understood and fixed what I was concerned about. She was very pleasant and helpful."
We responded:
"Thank you for your review, Sheila! I'm delighted to hear that Margaret was able to address your concerns and provide helpful service. Our team is committed to ensuring a positive experience for everyone. If you need anything else, feel free to reach out!"
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Walter Smith

December 30, 2025

5  out of  5
rating by Walter Smith
"Nicole was pleasant professional and got my problem fixed right away. She is a real credit to Julie Whitaker State farm"
We responded:
"Walter, thank you for your wonderful feedback! I'm happy to hear that Nicole was able to assist you promptly and professionally. She truly is a valuable part of our team. If there's anything else we can do for you, just let us know!"
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S Mitchell

December 29, 2025

5  out of  5
rating by S Mitchell
"Awesome service with Tina! Needed to add new vehicle for the auto dealerships proof of insurance and she took care of it within minutes!!!"
We responded:
"Thank you for the five stars! And thank you for the praise for Latreese! We are glad they were able to assist you with your auto insurance needs. - Julie Whitaker - State Farm Insurance Agent"
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Mike Bowes

December 29, 2025

5  out of  5
rating by Mike Bowes
"Tina Snow helped me this morning as I added an additional vehicle to our policy. She was pleasant and efficient and my policy was quickly updated. Thank you. P"
We responded:
"Mike, we’re glad to hear how Latreese was able to help you with your coverage needs!"
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Karri Honard

December 23, 2025

5  out of  5
rating by Karri Honard
"Margaret was very nice and took time with me to figure out my pay and what I could do. Had to call me back and it was fast. Thank you for being so helpful"
We responded:
"Karri, thank you for the wonderful review. Latreese is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs!"
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Sergio C

December 22, 2025

5  out of  5
rating by Sergio C
"Andrew has been incredibly helpful. 6 stars"
We responded:
"Thank you, Sergio! I'm happy to hear that Andrew was incredibly helpful. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Patricia Warda

December 18, 2025

5  out of  5
rating by Patricia Warda
"Nov. 26, 2025 we had a meeting set up with Latreese to go over our yearly State Farm declaration. My husband and I were both blown away that State Farm did yearly updates with their clients which is a great help to us in knowing what we have or needed. We had been with our previous State Farm agent in Manassas VA for over 30yrs. We NEVER sat down nor received phone calls with him to discuss any options in those 30yrs, so this really shocked us. Latreese was very professional in her presentation to us and had mentioned a few things we could do to prepare for our future. We were so pleased with Latreese and State Farm Insurance with Julie Whitaker. I never knew State Farm went far and beyond the expectation for our insurance coverage. We will never change this State Farm location. Thank you again Latreese for helping us view the future and prepare for our retirement. You are such an asset to State Farm and now us as well. Thanks again"
We responded:
"Patricia, thank you for your wonderful review! I'm so glad to hear that you and your husband had a positive experience with Latreese during your yearly update. It's great to know that our approach to keeping you informed and prepared is making a difference. We truly appreciate your loyalty and are happy to have you with us. If you need anything else, feel free to reach out!"
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Terry Bohannon

December 18, 2025

5  out of  5
rating by Terry Bohannon
"Very professional and friendly. Was able to help me solve my issue with ease. I was very pleased with her help. I would hire her myself if I had a company of my own."
We responded:
"Thank you for the five-stars, Terry! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Akhtar Ansari

December 17, 2025

5  out of  5
rating by Akhtar Ansari
"Margaret is very nice lady."
We responded:
"Thank you, Akhtar! I'm happy to hear that Margaret made a positive impression on you. Our team is dedicated to providing excellent service. If there's anything else we can assist you with, feel free to reach out!"
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Vernell Dickerson

December 17, 2025

4  out of  5
rating by Vernell Dickerson
"Great customer service"
We responded:
"Hey Vernell, Thanks for the awesome review! I'm so happy to hear that Latreese has been courteous and knowledgeable. We appreciate your feedback and look forward to continuing to serve you! - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Rick Heinig

December 17, 2025

5  out of  5
rating by Rick Heinig
"I called to transfer insurance on a new vehicle and Tina went above and beyond to help me out. Thanks State Farm"
We responded:
"Rick, thank you for your feedback! I'm happy to hear that Tina provided exceptional assistance with your insurance transfer. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Micky Brown

December 16, 2025

5  out of  5
rating by Micky Brown
"The representative understood the issue and expediently addressed and closed the issue."
We responded:
"Thank you, Micky! I'm glad to hear that our team was able to understand and resolve your issue quickly. We always aim to provide efficient service. If you have any more questions or need assistance, feel free to reach out!"