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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arlice Yerby

Arlice Yerby

November 26, 2025

5  out of  5
rating by Arlice Yerby
"Whenever I call into the office, whoever I speak to is always so helpful in answering my questions and offering the best help possible with a friendly and professional manner"
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Adam Schultz

November 25, 2025

5  out of  5
rating by Adam Schultz
"Fast friendly service"
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Alicia Anderson

November 25, 2025

5  out of  5
rating by Alicia Anderson
"Tina provided impeccable service. She was thorough, knowledgeable, and made the process easy and worry free. I am going to recommend her to family and friends for all their insurance needs."
We responded:
"Alicia, thank you for your wonderful feedback! I'm happy to hear that Tina delivered such exceptional service and made everything smooth for you. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Tracy Aronhalt

November 25, 2025

5  out of  5
rating by Tracy Aronhalt
"Nicole and Julie are wonderful!!! Everybody in the state farm office has been very knowledgeable and kind! Great customer service I highly recommend this office.Prices are awesome 💯"
We responded:
"Thank you, Tracy! I'm glad to know that Nicole, I, and the rest of our team have been able to provide you with knowledgeable and kind service. We truly appreciate your recommendation and are delighted that you're satisfied with our prices. If you need anything else, feel free to reach out!"
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Amy Pickard

November 24, 2025

5  out of  5
rating by Amy Pickard
"Chris was very helpful in letting me know how my coverage works and costs and answered all my questions."
We responded:
"Thank you, Amy! I'm happy to hear that Chris was able to assist you with your coverage questions and provide the information you needed. Our team is dedicated to ensuring you have a clear understanding of your insurance options. Let us know if there's anything else we can do for you!"
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Jerry Hileman

November 24, 2025

5  out of  5
rating by Jerry Hileman
"Nicole and Julie are wonderful!!! Very"
We responded:
"Thank you, Jerry! I'm happy to hear that we made such a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Nicholas Bischoff

November 21, 2025

5  out of  5
rating by Nicholas Bischoff
"Margaret helped me, and she was very kind and very helpful.😃"
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Margaret was kind and helpful during your experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Patricia Wilkins

November 21, 2025

5  out of  5
rating by Patricia Wilkins
"This morning my representative was very patient with answering all questions I asked our conversation was so understanding, State Farm she was Awesome! Thank you"
We responded:
"Thank you, Patricia! I'm happy to hear that your representative provided such a patient and understanding experience. Our team is dedicated to offering awesome service, and it's great to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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July Traylor

November 20, 2025

5  out of  5
rating by July Traylor
"Update: i still contact Tina regularly and she still Makes sure I am taken care of!! I have to contact Ms. Tina Snow regularly regarding my insurance policy that is required for my apartment complex. They have been extremely picky on acceptance of the policy and Tina ensures I am appropriately taken care of each time. She is a pleasure to work with."
We responded:
"Hi, July! Thank you for the praise for Tina! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Profile photo of Kim Gordon

Kim Gordon

November 20, 2025

5  out of  5
rating by Kim Gordon
"Sarah was very helpful answering questions by phone and email and we got several quotes on auto and HO. We called her multiple times and after lots of research we decided to go with an agent rather than all digital. Service means something!"
We responded:
"Thank you, Kim! I'm happy to hear that Sarah was able to assist you so effectively with your questions and quotes. We truly value the importance of personal service and are glad you chose us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sherry Baker

November 19, 2025

5  out of  5
rating by Sherry Baker
"We have quite a few policies with Julie Whitaker State Farm and I call every month to pay my bill and talk to Margaret, Latrese, Chris, Sarah, Pat and so many of Julie's staff they are truly wonderful like good neighbors for any insurance needs we have. Thanks State Farm we appreciate you very much."
We responded:
"Thank you, Sherry! I'm so happy to hear that our team, including Margaret, Latrese, Chris, Sarah, and Pat, has been able to provide you with the support you need. We truly value your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Elaine Wood

Elaine Wood

November 19, 2025

5  out of  5
rating by Elaine Wood
"Talked to Sarah about homeowners and auto insurance she was very helpful and great to work with."
We responded:
"Elaine, thank you for sharing your experience! I'm happy to hear that Sarah was helpful and great to work with on your insurance. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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joey jefferson

November 19, 2025

5  out of  5
rating by joey jefferson
"Great service very helpful Very professional"
We responded:
"Hey, Joey! I'm happy to know you found our service helpful and professional. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Ken Blackwell

November 19, 2025

5  out of  5
rating by Ken Blackwell
"I phoned in a claim for a windshield replacement and Margaret was very helpful and informative."
We responded:
"Ken, thank you for your review! I'm happy to hear that Margaret was able to assist you with your claim. Our team is dedicated to providing helpful and informative service. Let us know if you need anything else!"
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Erika Hoy

November 18, 2025

5  out of  5
rating by Erika Hoy
"Andrew was very professional and was able to add my new car within minutes"
We responded:
"Thank you, Erika! I'm glad to hear that Andrew provided you with quick and professional service. Our team is dedicated to making your experience as smooth as possible. If you need anything else, feel free to reach out!"
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Margot Krantz

November 17, 2025

5  out of  5
rating by Margot Krantz
"Sarah was amazing, handled all my questions wonderfully and professional and made it easier to make the switch."
We responded:
"Thank you for your review, Margot! I'm happy to hear that Sarah provided such excellent service and made your transition smooth. We appreciate your trust in us and are here if you need anything else!"
Profile photo of Jill Rose

Jill Rose

November 13, 2025

5  out of  5
rating by Jill Rose
"I have several different policies with State Farm/Julie Whitaker. I am always so pleased how prompt and efficient they are with any of my requests. I would especially like to thank Chris Lyszyk who has helped me many times, walking this "79" through various changes and additions to my policies He is professional, knowledgeable, just plain and simple, a nice guy. I referred my Granddaughter for her insurance needs to State Farm, Julie Whitaker. Thank you once again for your competent service."
We responded:
"Thank you, Jill, for sharing your experience with our office! We're happy to know that our team's promptness and efficiency have met your expectations. Chris will be delighted to hear your kind words about his professionalism and assistance. Your referral of your granddaughter is greatly appreciated, and we're here for any further insurance needs you may have. Thank you for your continued business with us!"
Profile photo of Elizabeth Sanders

Elizabeth Sanders

November 13, 2025

5  out of  5
rating by Elizabeth Sanders
"The associate was very helpful she(Margaret) answer my question"
We responded:
"Thank you, Elizabeth, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, please feel free to reach out. We're here to help!"
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James M Alston

November 12, 2025

5  out of  5
rating by James M Alston
"Friendly and welcoming"
We responded:
"Hey James! Thanks for the awesome review. We’re glad you felt welcomed and appreciated your visit. It’s great to know you’re happy with the price and your car coverage!"
Profile photo of Robert Ward

Robert Ward

November 10, 2025

5  out of  5
rating by Robert Ward
"Awesome service and very helpful And nice to talk with, everyone was polite Transferred Insurance to another vehicle with problems"
We responded:
"Thank you, Robert! I'm happy to hear that you found our service awesome and helpful. We’re committed to providing the best support possible. Let us know if there's anything else we can assist you with!"
Profile photo of Sylvia Jones

Sylvia Jones

November 8, 2025

5  out of  5
rating by Sylvia Jones
"Nicole Payne did an excellent job helping me navigate through my policy changes. She was courteous and quick!"
We responded:
"Thank you, Sylvia! I'm happy to hear that Nicole was able to assist you so effectively with your policy changes. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Lori Crume

Lori Crume

November 7, 2025

5  out of  5
rating by Lori Crume
"Had a wonderful experience with Tina in the Mechanicsville office. She went above and beyond to help us out."
We responded:
"Thank you, Lori! I'm happy to hear about your wonderful experience with Tina. She truly cares about helping our customers. If you need anything else, feel free to reach out!"
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Shontique McClure

November 4, 2025

5  out of  5
rating by Shontique McClure
"Perfect place friendly reminders straight clean cut buissness"
We responded:
"Thank you, Shontique! I'm happy you appreciate our friendly reminders and straightforward approach. We’re committed to providing a seamless experience. Let us know if there's anything else we can do for you!"
Profile photo of Karen Smith

Karen Smith

November 3, 2025

1  out of  5
rating by Karen Smith
"We have been lied to since 9/22/25 and as of today 11/3/25 our insurance policy is still not correct!!!!!"
We responded:
"Hi Karen, Thank you for sharing your feedback. We’re truly sorry for the frustration this experience has caused you. Situations involving a vehicle transfer and credit release can take additional time because they require manual updates to ensure all earned discounts and policy details are carried over correctly. Our team has been actively monitoring this request and providing updates as the changes moved through the processing queue. The adjustments were completed recently, and while they may not have immediately reflected in the mobile app, they should now appear accurately as of earlier this month. We understand how important it is for your policy to be correct, and we appreciate your patience as we worked through the required steps. If you or Ken have any questions or still don’t see the changes reflected, please reach out—we’re here to help and want to ensure everything is resolved to your satisfaction."
Profile photo of Pixie Hamilton

Pixie Hamilton

November 3, 2025

5  out of  5
rating by Pixie Hamilton
"This State Farm office is the BEST. Every staff member is up to speed with customers. So friendly, communicative, and professional. Today I worked with Sara who shined!!! I truly do feel like I am in such good hands."