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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Melissa Wyatt

May 25, 2023

5  out of  5 rating by Melissa Wyatt
"Having to deal with insurance is not fun. But..... thank you Tina Snow for not making it such a nightmare. You definitely made my day better."

Linda Collier

May 25, 2023

5  out of  5 rating by Linda Collier
"Tina Snow is absolutely the best ! We have never used State Farm for insurance and she babied us to the best policy for all our vehicles !!!!"

Jonathan Irish

May 25, 2023

5  out of  5 rating by Jonathan Irish
"Latreese was a great help and a perfect example of great customer service!"

Kathy Phillips

May 25, 2023

5  out of  5 rating by Kathy Phillips
"I have been with State Farm for over 35 years. The customer service at Julie W. Office is wonderful. Latreese is always very helpful and super polite!"

Victoria VanSteenburgh

April 24, 2023

5  out of  5 rating by Victoria VanSteenburgh
"I have worked with Robin, Tina & Pat and they are all very helpful and knowledgeable regarding my requests. I really do appreciate what they do."

Teck pang

April 20, 2023

5  out of  5 rating by Teck pang
"Great agency! Problems are taken care of professionally and is proactive in helping out their clients needs. Definitely recommend Robin for anyone who is looking to buy insurances for their businesses"

Just Me

April 17, 2023

5  out of  5 rating by Just Me
"I was looking to switch from my existing insurance provider and actually did so to another company. However, they were only able to switch my auto, motorcycle, and primary home but not rental property, subsequently dragging it out for weeks. In the meantime, I stayed in communication with Taylor Hershberger during entire time at StateFarm because she was so helpful in answering any questions I had, even when I had already told her I selected another insurance provider. Subsequently, my patience ran out with the new insurance provider and I contacted Taylor who proceeded to get everything done for me within days. It wasn’t a matter of just competence, which the other company lacked, but Taylor went well beyond. Taylor knows her products, is extremely professional, and is such a good representative for her company. StateFarm won my business because of Taylor Hershberger and it speaks about the company emphasis too; customer service is important."

Leigh Rooke

April 13, 2023

5  out of  5 rating by Leigh Rooke
"Robin Williams is the BEST! Call her!"

Seven Pines Dental Group

April 5, 2023

5  out of  5 rating by Seven Pines Dental Group
"THE BEST!!!! Friendly and helpful!! Seven Pines Dental has been a long time customer of Julie Whitaker- State Farm Insurance. The professionalism and service provided by this office is Five Star !! Robin and Tina are always willing and able to help when I have questions and they both go above and beyond when needed. HIGHLY RECOMMEND for all insurance needs. Business and Personal !!"

Bobby Mullins

March 29, 2023

5  out of  5 rating by Bobby Mullins
"Best insurance I've ever had! Awesome ladies at service desk..."

Linda Mitterer

March 27, 2023

5  out of  5 rating by Linda Mitterer
"Ashley was very professional and mindful of my needs. I was happy to talk to her and she just made my day, in a great way. Thank you"

Sharon Walker

March 21, 2023

5  out of  5 rating by Sharon Walker
"Latrice was very polite and patient bedside manners was awesome 👏"

Bilal Ahmed

March 20, 2023

5  out of  5 rating by Bilal Ahmed
"My experience with Julie Whitaker agency has been an absolute pleasure and the person who made this happen is Latrese Minor prior to selecting the agency Ms. Minor was a huge help in providing me the information I needed to make an inform decision. Kudos, for having such a awesome employee on your team."

Gevis Dickerson

March 16, 2023

5  out of  5 rating by Gevis Dickerson
"I would like to thank you State Farm and and your excellent Agent Latreese For helping me get through this difficult situation she really went beyond what was needed to help me Understand my claim in my policy she has the greatest customer service skill that I have not seen in a while From Other establishment Thanks Latreese"

Courtney Martin

March 7, 2023

5  out of  5 rating by Courtney Martin
"Latreese is AMAZING!!!!!! The tow truck company that was sent to tow my vehicle to body shop was very unprofessional and caused issues and God Bless Latreese in helping me out. I am beyond thankful to her in assisting me in getting another tow company. She went above and beyond and was more than professional, she showed compassion as well as concern and went the extra mile to help me. I cannot be more appreciative of her and how she is such a. True asset to State Farm. Thank you so much Latreese!!!!!!!!!!!"

last_ ashh

March 6, 2023

5  out of  5 rating by last_ ashh
"Latreese is the absolute best! She took the time to explain everything, was very kind and worked in a timely manner."

Chris Lacks

March 3, 2023

5  out of  5 rating by Chris Lacks
"Taylor was awesome to work with. She was incredibly responsive and knowledgeable. Made the switch over to State Farm an easy decision for us."

W caddle

March 3, 2023

5  out of  5 rating by W caddle
"Ashley did a fantastic job with letting us know all our options when we were adding my son to a vehicle. She is thorough, polite, and has excellent customer service skills. Thanks again, W&W"

Lesia Moore

March 3, 2023

5  out of  5 rating by Lesia Moore
"State Farm is a great insurance company the agents are very helpful and polite and I well recommend State Farm to other peoples. This is the best insurance company I ever had. This morning I called in and spoked with lattrice she is a very sweet lady and she always knows who I am cause she says to me I KNOW YOUR VOICE Lesia lol. I been with State Farm for years and never had a problem, they help me with any and everything. So I highly rate Staye farm. Thank you!!!"

Alex Holt

March 2, 2023

5  out of  5 rating by Alex Holt
"We've been using State Farm for years and when we moved to Mechanicsville we switched to having a more local office and Taylor W. has been absolutely fantastic! She's answered all our questions quickly and even helped us save by bundling our plans!"

Lisa Wilkerson

March 2, 2023

5  out of  5 rating by Lisa Wilkerson
"Latreese provided friendly customer service."

Vincent Alexander

March 2, 2023

5  out of  5 rating by Vincent Alexander
"Had a wonderful experience with Latreese this morning. She was very knowledgeable and helpful. Thanks for all you do."

Ariana Adams

March 1, 2023

4  out of  5 rating by Ariana Adams
"Although I had a misunderstanding with State Farm Latreese did a great job with helping assist me"

Jackson Consultancy, LLC

February 28, 2023

5  out of  5 rating by Jackson Consultancy, LLC
"Taylor is phenomenal. She is knowledgeable and has great people skills. Before I make large purchases I always call her! Love the staff at Julie Whitaker State Farm Mechanicsville, VA"

Kasi Grosvenor

February 27, 2023

5  out of  5 rating by Kasi Grosvenor
"Latreese did a great job handling a windshield claim this morning- within about 5 minutes everything was taken care of. I appreciate being able to call to a local office and get immediate care without pressing buttons or talking to a computerized menu. Thanks Latreese!"