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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Gathercole

Sharon Gathercole

December 8, 2025

5  out of  5
rating by Sharon Gathercole
"Margaret helped me and she was very professional and helpful."
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James M Alston

December 8, 2025

5  out of  5
rating by James M Alston
"Beautiful personality and product knowledgeable. Thank You"
We responded:
"Hey James! Thanks for the awesome review. We’re glad you felt welcomed and appreciated your visit. It’s great to know you’re happy with the price and your car coverage!"
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Ray Smith

December 5, 2025

5  out of  5
rating by Ray Smith
"Nicole, was very helpful and knowledgeable."
We responded:
"Thank you, Ray! I'm happy to hear that Nicole was able to assist you with her expertise. Our team is dedicated to providing knowledgeable service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Barbara Bell

December 4, 2025

5  out of  5
rating by Barbara Bell
"State Farm Julie Whitaker in Mechanicsville, they have been helpful and friendly anytime I stop by for questions or just to pay my premium. Latreese Minor took the time to sit with me and call claims dept while I was there. She was patient, friendly and helped me tremendously. She made sure all of my questions were answered."
We responded:
"Thank you for your review, Barbara! I'm glad to hear that you've consistently had positive experiences with our office. Margaret is indeed a valuable part of our team, and I'm happy she was able to assist you so well. If you ever need anything else, feel free to reach out!"
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Deborah George

December 3, 2025

5  out of  5
rating by Deborah George
"Always available to help any issue you may have. Especially when you call the office. You get a human being, not a robot."
We responded:
"Thank you, Deborah! I'm happy to know you appreciate the personal touch we strive to provide. It's important to us that you always feel supported and heard. If there's anything else you need, just give us a call!"
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Mama24 Jackson

December 3, 2025

5  out of  5
rating by Mama24 Jackson
"Tina is great!"
We responded:
"Thank you for sharing this! I'm happy to hear that Tina provided you with such a great experience. Our team is dedicated to offering excellent service. If you need anything else, feel free to reach out!"
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Sandy Dellinger

December 3, 2025

5  out of  5
rating by Sandy Dellinger
"Andrew made transferring my insurance policy to my new car so simple. Thank you!"
We responded:
"Thank you, Sandy! I'm happy to hear that Andrew made the process of transferring your insurance policy to your new car easy. We appreciate your feedback and are here to help with any other needs you might have. Let us know if there's anything else we can do for you!"
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Jerome Coles

December 2, 2025

5  out of  5
rating by Jerome Coles
"Very pleasant person to talk to"
We responded:
"Thank you, Jerome! I'm happy you had a positive experience with our office. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Faye Archer

December 2, 2025

5  out of  5
rating by Faye Archer
"Nicole was extremely helpful and very polite. She knew what needed to be done and handled my request in a timely fashion. Thanks"
We responded:
"Thank you, Faye! I'm happy to hear that Nicole was able to assist you efficiently and with courtesy. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If there's anything else we can do for you, just let us know!"
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Blake

December 1, 2025

5  out of  5
rating by Blake
"I had to call today over an issue I had with my information for my insurance, the kind lady Margaret was very quick to help me resolve the issue. She was kind, understanding and helpful making my experience so much better. Very professional. Thanks!"
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that Margaret was able to assist you quickly and professionally. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Amelia Temple

December 1, 2025

5  out of  5
rating by Amelia Temple
"Yes, good morning I called to make my payment this morning and I spoke to Latreese Very pleasant young lady she very helpful. She made my payment and asked me. Did I need anything else? I appreciate her taking and enjoy talking her."
We responded:
"Thank you for your review Amelia!"
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Arlice Yerby

November 26, 2025

5  out of  5
rating by Arlice Yerby
"Whenever I call into the office, whoever I speak to is always so helpful in answering my questions and offering the best help possible with a friendly and professional manner"
We responded:
"Thank you, Arlice, for your wonderful feedback! I'm happy to hear that our team consistently provides helpful and friendly service when you call. We’re committed to maintaining this level of professionalism and support. If you ever need anything else, feel free to reach out!"
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Adam Schultz

November 25, 2025

5  out of  5
rating by Adam Schultz
"Fast friendly service"
We responded:
"Thank you, Adam! I'm happy you experienced fast and friendly service with us. If you need anything else, feel free to reach out!"
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Alicia Anderson

November 25, 2025

5  out of  5
rating by Alicia Anderson
"Tina provided impeccable service. She was thorough, knowledgeable, and made the process easy and worry free. I am going to recommend her to family and friends for all their insurance needs."
We responded:
"Alicia, thank you for your wonderful feedback! I'm happy to hear that Tina delivered such exceptional service and made everything smooth for you. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Tracy Aronhalt

November 25, 2025

5  out of  5
rating by Tracy Aronhalt
"Nicole and Julie are wonderful!!! Everybody in the state farm office has been very knowledgeable and kind! Great customer service I highly recommend this office.Prices are awesome 💯"
We responded:
"Thank you, Tracy! I'm glad to know that Nicole, I, and the rest of our team have been able to provide you with knowledgeable and kind service. We truly appreciate your recommendation and are delighted that you're satisfied with our prices. If you need anything else, feel free to reach out!"
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Amy Pickard

November 24, 2025

5  out of  5
rating by Amy Pickard
"Chris was very helpful in letting me know how my coverage works and costs and answered all my questions."
We responded:
"Thank you, Amy! I'm happy to hear that Chris was able to assist you with your coverage questions and provide the information you needed. Our team is dedicated to ensuring you have a clear understanding of your insurance options. Let us know if there's anything else we can do for you!"
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Jerry Hileman

November 24, 2025

5  out of  5
rating by Jerry Hileman
"Nicole and Julie are wonderful!!! Very"
We responded:
"Thank you, Jerry! I'm happy to hear that we made such a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Nicholas Bischoff

November 21, 2025

5  out of  5
rating by Nicholas Bischoff
"Margaret helped me, and she was very kind and very helpful.😃"
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Margaret was kind and helpful during your experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Patricia Wilkins

November 21, 2025

5  out of  5
rating by Patricia Wilkins
"This morning my representative was very patient with answering all questions I asked our conversation was so understanding, State Farm she was Awesome! Thank you"
We responded:
"Thank you, Patricia! I'm happy to hear that your representative provided such a patient and understanding experience. Our team is dedicated to offering awesome service, and it's great to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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July Traylor

November 20, 2025

5  out of  5
rating by July Traylor
"Update: i still contact Tina regularly and she still Makes sure I am taken care of!! I have to contact Ms. Tina Snow regularly regarding my insurance policy that is required for my apartment complex. They have been extremely picky on acceptance of the policy and Tina ensures I am appropriately taken care of each time. She is a pleasure to work with."
We responded:
"Hi, July! Thank you for the praise for Tina! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Profile photo of Kim Gordon

Kim Gordon

November 20, 2025

5  out of  5
rating by Kim Gordon
"Sarah was very helpful answering questions by phone and email and we got several quotes on auto and HO. We called her multiple times and after lots of research we decided to go with an agent rather than all digital. Service means something!"
We responded:
"Thank you, Kim! I'm happy to hear that Sarah was able to assist you so effectively with your questions and quotes. We truly value the importance of personal service and are glad you chose us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sherry Baker

November 19, 2025

5  out of  5
rating by Sherry Baker
"We have quite a few policies with Julie Whitaker State Farm and I call every month to pay my bill and talk to Margaret, Latrese, Chris, Sarah, Pat and so many of Julie's staff they are truly wonderful like good neighbors for any insurance needs we have. Thanks State Farm we appreciate you very much."
We responded:
"Thank you, Sherry! I'm so happy to hear that our team, including Margaret, Latrese, Chris, Sarah, and Pat, has been able to provide you with the support you need. We truly value your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Elaine Wood

Elaine Wood

November 19, 2025

5  out of  5
rating by Elaine Wood
"Talked to Sarah about homeowners and auto insurance she was very helpful and great to work with."
We responded:
"Elaine, thank you for sharing your experience! I'm happy to hear that Sarah was helpful and great to work with on your insurance. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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joey jefferson

November 19, 2025

5  out of  5
rating by joey jefferson
"Great service very helpful Very professional"
We responded:
"Hey, Joey! I'm happy to know you found our service helpful and professional. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Ken Blackwell

November 19, 2025

5  out of  5
rating by Ken Blackwell
"I phoned in a claim for a windshield replacement and Margaret was very helpful and informative."
We responded:
"Ken, thank you for your review! I'm happy to hear that Margaret was able to assist you with your claim. Our team is dedicated to providing helpful and informative service. Let us know if you need anything else!"